Privacy Policy

imsafer (a trading name of Crisp Thinking (UK) Ltd) recognises that your privacy is very important to you and that it is your right to control your personal information. We know that providing personal information is an act of trust and we take that trust seriously. imsafer will never sell, rent or, except as set out in this Privacy Policy, otherwise disclose any of your personal information, including your Email address, to any third party without your consent. Unless you give us specific consent to act otherwise, the following policies will govern how imsafer handles the personal information that you provide to us.

This Privacy Policy sets out:

Collection and use of information
Information storage
Information sharing and disclosure
Security and prevention against loss, misuse or alteration of information
Your ability to edit and cancel your account
Changes to this Privacy Policy
Contact details

This Privacy Policy is deemed to be incorporated into the website terms and conditions, which you should read together with this Privacy Policy. Capitalised words used but not defined in this Privacy Policy have the meaning given to them in the Terms and Conditions.

Collection and use of information

If you do not register as a Member of imsafer, the information we collect from you is limited. We log your IP address in order to help diagnose problems with our servers, administer this Website and track usage statistics. Your IP address may vary each time you visit, or it may be the same, depending on the type of internet connection. Either way, it would be extremely difficult for us to identify you through your IP address, and we make no attempt to do so. If you reach this Website by clicking on a link or advertisement on another website, then we also log that information. All of this information is collected and used only in aggregate; that is, it entered into our database, where we can use it to generate overall reports on our visitors, but not reports about individual visitors.

If you choose to register as a Member of imsafer, you will be able to take advantage of all of the features of this Website.

imsafer collects some or all of the personally identifiable information set out below when you register as a Member of imsafer, when you access and use this Website and/or when you use imsafer's products and/or services.

What we collect

Email address
Address
Telephone number
Mobile telephone number
Payment Card type
Payment Card number
Payment Card expiry date
Details such as Name and Date Of Birth for Children that are being protected by the imsafer service.
Message Data which the Software Client will send to imsafer for analysis

How we use it

To check that a payment card is valid
To send you alerts and data for the imsafer Services you have purchased
To communicate with you regarding your Membership, account or purchase of imsafer's products or services
To provide you with order and billing history information
To contact you about the products and/or services on this Website in which you have expressed an interest
To email you offers, news and information

Additionally, authorised imsafer personnel may update your registration information to accurately reflect any new information included in any communications received from you.

Information storage

All information you provide to us is stored on secure servers that are protected in secure facilites including firewall protection and located in those countries that form part of the European Economic Area or are considered to provide adequate protection for personal information under the European Union Data Protection Directive (95/46/EC).

imsafer does not store any Payment Information relating to your account. Crisp Thinking (UK) Limited will not store and does not store any financial information from you aside from the outcome of a transaction such as success or failure.

Cookies

imsafer uses cookies to help speed up the login process and for security purposes. A cookie is a small amount of data that is sent to your web browser from a web server and stored on your computer.

imsafer stores a cookie on your computer containing a unique ID so that you do not need to retype information every time you visit this Website. This expires 30 days after the last time you use this Website.

More detailed information on cookies can generally be found in the "help" (or similar) section of your Internet web browser.

Information sharing and disclosure

imsafer is committed to protecting your personal information. We will not disclose your personal information to third parties without your consent except:

Where Imsafer is required by law to disclose information to third parties;
Where the disclosure is necessary for the performance of our operations (eg. mail delivery, hosting services, protecting us from fraud, and payment of your account); or
In connection with a corporate transaction, such as a sale, merger, consolidation or asset sale, or an internal reoganisation, or in the unlikely event of an insolvency. If such a transaction or event required the transfer of customer information, then that information would be one of the transferred assets, but would remain subject to the commitments made in any pre-existing Privacy Policy or equivalent.

We also may share your personal information with third parties (ie agents or sub-contractors) specifically engaged by imsafer to provide services to us, in which case we will require those parties to keep that information confidential and secure and to use it solely for the purpose of providing the specified services to us.

Companies and individuals registered in the imsafer Affiliate Program receive aggregate information about customers that they direct to imsafer through links on their websites. No personally identifiable information is provided to affiliate members; the information collected from our affiliates is used strictly for the affiliates program and will not be used for general marketing purposes.

Linked websites are not under the control of imsafer and we are not responsible for the conduct of companies linked to this Website. Before disclosing your personal information on any other website we advise you to examine its terms and conditions of use and privacy policy.

Please note that you have certain rights under the Data Protection Act 1998 including the right to be told what personal information we hold about you, to correct errors in that information and to prevent imsafer from using your personal information for direct marketing purposes. Should you wish to exercise these rights, or if you have any questions concerning the imsafer privacy policy please write to us at the contact details below.

Security and prevention against loss, misuse or alteration of information

imsafer has implemented technology and security features, as well as strict internal guidelines, to safeguard the privacy of your personal information from unauthorised access or improper use. We will continue to enhance our security procedures as new technology becomes available.

For transmitting your personal information to us, we use a secure server with a 256-bit SSL certificate from Thwate which encrypts all of your personal information. This encryption process ensures that the information you give us is protected against unauthorised use.

While we make every effort to ensure that your information is secure on our system, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Your imsafer account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining the confidentiality of your password used on the imsafer website. We recommend that you change your password from time to time for additional security. Please advise us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.

Access authorisation is granted only to key imsafer staff and to our agents or subcontractors if necessary for the performance of our operations or for them to provide services to us. Any information accessed by those agents or subcontractors is required to be kept confidential and secure and is not permitted to be used for any purpose except to provide their services to us.

Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities.

Your ability to edit and cancel your account

If you decide to cancel your imsafer subscription, your account will be deactivated once you have uninstalled the Software Client from all applicable computers. However we may retain your information for business, operational and administrative purposes and in accordance with applicable laws.